Spandees Frequently Asked Questions

Below are some of the Frequently Asked Questions for Spandees. If you have a question that isn't answered below please contact us at info@spandees.com.

 

Shipping Information

 

Washing and Care Instruction

 

Guarantees and Returns

 

Database and Email List




 


 

When Can I Expect to Receive My Spandees?

Processing Your Order
We will process your order within 24-48 hours. If for some reason your choice is out of stock we will let you know immediately.

Standard Shipping
Shipping is estimated between 2-7 days depending on how far you live from the Boston area in New England. If you live close by you’ll most likely receive them sooner. This time estimate does not included weekends and holidays since these are not considered business days.

Standard First Class Mail: $4.95 (2-7 days)
If you live in New England you would normally get in a couple of days.

Priority Mail: $7.95 (1-3 days)

International Shipping
We will ship internationally but additional charges of up to $19.95 may apply. Delivery can be anywhere from 2 to 3 weeks.

Can I Pick Up My Spandees?
At this time we do not have a retail storefront. If you live in the Burlington MA area you can email us and make arrangements to pick up in our shop where we make Spandees. We are an online retailer and attend tournaments in New England and will let you know by our Spandees Facebook page or Spandees Twitter updates when and where we will be or through our email database.


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Washing and Care Instructions

With proper care Spandees spandex shorts should last for many years. Machine wash cold and hanging to dry is strongly preferred.

If you must dry them in the dryer set it at the lowest heat setting. Heat is what breaks down the elasticity in the spandex fabric over time.

Do not bleach them. Do not iron.


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Guarantees and Returns

100% Satifaction Guarantee
We guarantee Spandees spandex to be free from any defects in workmanship and materials. If you find something we missed simply return them in original, unworn condition within 30 days for an exchange, credit or full refund. They must be unworn, unwashed, tagged and in resalable condition to receive full refund.

Seams and Hems Guarantee
We use the highest quality fabrics and threads in Spandees spandex shorts. If for some reason the seam or hem construction fails we will repair it free of charge for as long as you own them. Mail back to us and we will repair and send back to you free of charge.

Returns/Exchanges
We will gladly accept returns/exchanges on any Spandees spandex shorts & sports bras if you are not happy with your purchase. They must be returned within 30 days of receipt in original, tagged, unworn, unwashed, resalable condition for a full refund less any shipping charges. You must include a copy of original receipt with an explanation of reason for return/exchange. Exchanges will be sent back to you free of charge.

We strongly recommend you insure your return/exchange as we cannot issue a refund/exchange if we don’t receive them.

Send to:
Spandees
7 Bedford Street, Ste D
Burlington, MA 01803


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Database and Email List

When you sign up to be on our email list we absolutely will not sell, rent or share your email with anyone for any reason. We use it only for Spandees special promotions, discounts and announcement such as new styles and fabrics to our website.

 


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Spandees are made in the USA. We ship everyday Monday thru Friday, excluding holidays.